Privacy Policy — Himmel AI

1. Who we are

Himmel AI is a staffing, AI data solutions, localization, and learning solutions company headquartered inJammu, Jammu & Kashmir, India (MSME: UDYAM-UP-75-0114640; GST: 09AFMFS5369H1ZA). We serve organizations across four core service areas: Staffing & Talent, AI Data Solutions, AI & Human Localization, and EdTech & Learning.

Registered / operating address: New plot, Jammu, Jammu & Kashmir 180005.

2. Information we collect

2.1 Information you provide

• Name, work email address, phone number, and organization details
• Messages and project requirements submitted via inquiry or contact forms
• Candidate / vendor application details and uploaded resumes or portfolios
• Certificate IDs used on our verification portal

2.2 Information collected automatically

• Browser type, device information, and approximate location derived from IP
• Pages visited, referring URLs, and basic usage analytics
• Cookies or similar technologies required for session, security, and preferences (for example theme or language)

3. How we use your information

We process information to:

• Respond to inquiries, provide quotes, and deliver agreed deliverables
• Coordinate staffing, AI data, linguistic, and educational learning projects
• Assess candidate and vendor applications
• Validate credentials on our certificate verification portal
• Maintain security, prevent fraud, and comply with legal obligations

4. Legal bases for processing

We process personal data based on performance of contracts or pre-contractual steps (such as responding to your project inquiry), legitimate business interests (such as securing our systems and improving service quality), compliance with Indian law, and your consent where required.

5. Sharing and disclosure

We do not sell personal data. We share information only with:

• Specialists, linguists, and project team members bound by confidentiality obligations
• Infrastructure and software providers (such as hosting, database, and email delivery platforms)
• Authorities when required by applicable law, court order, or official regulation

6. Cross-border transfers

Because we collaborate with specialists and enterprise partners globally, your information may be accessed or stored outside your home country. We apply contractual and technical safeguards to protect data regardless of where it is processed.

7. Data retention

We retain inquiry and project information for the duration of our relationship plus statutory periods required under tax, commercial, and accounting rules. Certificate verification records are maintained in our credential registry to support permanent verification.

8. Security

We use industry-standard administrative, physical, and technical measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; if you suspect a security issue, contact us immediately using the details below.

9. Your rights

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal information, or withdraw consent where processing is consent-based. To exercise these rights, submit an inquiry through our contact page. We may need to verify your identity before fulfilling a request.

10. Cookies and preferences

We use essential cookies for site functionality (such as theme and language preferences). You can control cookies through your browser settings. Disabling certain cookies may affect site features.

11. Children's privacy

Our services are directed to businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the site after changes means you acknowledge the updated policy.